TRAXX SmartStart – At a Glance
Welcome to TRAXX SmartStart, our all-in-one eCommerce solution designed for small businesses looking to sell online quickly and affordably.
What's Included
A mobile-friendly webpage with your shop name, logo & colors, linked to your custom URL
Online menu to showcase your products or services, with content management system to upload menu and pricing
Built-in checkout for Visa/Master, PayNow, Apple Pay and Google Pay payments
Simple dashboard to view and export your sales
Payment link generator to accept remote payments
A merchant app to take face-to-face payments
Email and phone support from our local team
Merchant will need to have your own custom URL with SSL certificate. We can help you purchase and set it up separately as an optional service if required.
Contract Duration
Minimum 12-month commitment
Starts from the day your store goes live
Auto-renews monthly after 12 months — just email us if you wish to cancel
Pricing
SGD 60/month (billed to your credit card)
No setup fee
Processing Fees (First Year – Promo Rates):
Visa/MasterCard (SG-issued): 2.6% + SGD0.30 (International cards): 3.5% + SGD0.30
PayNow: 1.0% or SGD0.60 (whichever is higher)
After the first year, TRAXX Payments reserves the right to adjust these rates.
Support & Approval
Email us at support@traxx.asia — we’ll reply within 1-2 working days
Your processing account must be approved before we can activate your store. If the processing account is not approved, we’ll cancel the contract — but the first month’s fee is non-refundable as set up work would already have commenced.
Other Things to Know
You must sign a standard merchant agreement to process payments, as well as submit documents (eg. ID, proof of address, Biz file certificate) for onboarding as part of regulatory requirements
You’re responsible for making sure your content (e.g., logos, product images) doesn’t violate copyright
The website we provide is licensed for your use while you're on the plan — it’s not transferrable
All services are provided under Singapore law, and we’ll aim to resolve any disputes through mediation or arbitration
Download the full Terms & conditions HERE