TRAXX SmartStart – At a Glance

Welcome to TRAXX SmartStart, our all-in-one eCommerce solution designed for small businesses looking to sell online quickly and affordably.

What's Included

  • A mobile-friendly webpage with your shop name, logo & colors, linked to your custom URL

  • Online menu to showcase your products or services, with content management system to upload menu and pricing

  • Built-in checkout for Visa/Master, PayNow, Apple Pay and Google Pay payments

  • Simple dashboard to view and export your sales

  • Payment link generator to accept remote payments

  • A merchant app to take face-to-face payments

  • Email and phone support from our local team

Merchant will need to have your own custom URL with SSL certificate. We can help you purchase and set it up separately as an optional service if required.

Contract Duration

  • Minimum 12-month commitment

  • Starts from the day your store goes live

  • Auto-renews monthly after 12 months — just email us if you wish to cancel

Pricing

  • SGD 60/month (billed to your credit card)

  • No setup fee

  • Processing Fees (First Year – Promo Rates):

    • Visa/MasterCard (SG-issued): 2.6% + SGD0.30 (International cards): 3.5% + SGD0.30

    • PayNow: 1.0% or SGD0.60 (whichever is higher)

After the first year, TRAXX Payments reserves the right to adjust these rates.

Support & Approval

  • Email us at support@traxx.asia — we’ll reply within 1-2 working days

  • Your processing account must be approved before we can activate your store. If the processing account is not approved, we’ll cancel the contract — but the first month’s fee is non-refundable as set up work would already have commenced.

Other Things to Know

  • You must sign a standard merchant agreement to process payments, as well as submit documents (eg. ID, proof of address, Biz file certificate) for onboarding as part of regulatory requirements

  • You’re responsible for making sure your content (e.g., logos, product images) doesn’t violate copyright

  • The website we provide is licensed for your use while you're on the plan — it’s not transferrable

  • All services are provided under Singapore law, and we’ll aim to resolve any disputes through mediation or arbitration

Download the full Terms & conditions HERE