Solutions - Donations Hub
Elevating Donation Collection for Charities
Manage campaigns, donor transactions, and reports with ease
Eliminate friction for donors.
Offer One-time or Recurring Donations
Automated personalized email receipt
Submit tax deductible donations to IRAS
Automated screening for AML
The donation management portal is a web-based portal that can be integrated to the existing websites of organisations collecting donations. It eliminates friction for donors with its intuitive and user-friendly interface (UI). Donors can opt for one-time or recurring donations to support their chosen causes.
Campaign
Control
Administrators can create, activate or suspend donation campaigns.
Donor Transaction
Management
Manage donor transaction information and generate detailed reports.
Seamless
Integration
Integrates with your existing website and the TRAXX Merchant App for donation collection at physical fundraising events
Built in
AML checks
Automatically screen big ticket donors using TRAXX ID
Customer success Case:
Helping Willing Hearts improve their donation collection process
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Willing Hearts struggled with outdated website functionalities and manual donation processing made through PayNow, bank transfers, and cheques. Volunteers and donors also found the website difficult to navigate, with staff receiving daily calls for help to complete their transaction.
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TRAXX redesigned the Willing Hearts website using a web builder platform that allowed staff to edit the site effortlessly. Additionally, TRAXX set up a dedicated donation portal, enabling the charity to accept donations for specific campaigns from its website. The portal also automated reconciliations, ensuring smooth tracking and reporting for online donations.
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Reduced Admin work: The new donation portal reduced individual donation reconciliation and automatically sends tax deductible receipts, saving staff valuable time.
Online Donation Capabilities: Willing Hearts can now easily collect donations online, including one-time and recurring contributions.
Improved Campaign Management: Staff can now set up specific fundraising campaigns, track donor activity, and generate reports easily from the portal,
Enhanced User Experience: The new website has improved navigation for volunteers and donors, with ongoing efforts to keep improving the UI/UX.
“With the help of TRAXX Payments, we've made it easier than ever to give online. The new website is easy to use, both for our donors, volunteers and for our team.”
Tony Tay, Founder of Willing Hearts
